Collection and use of personal and other information
The term “personal information” will be used throughout this document to describe information associated to a specific user of QuickClub to identify that person. Personal information does not include information that has been given to us anonymously. Our team management services can only be provided to you after you share some basic personal information with us. The absolute minimum information required from an individual user includes: first and last name, a valid email address, and a password.
Examples of optional information that you and/or your team may provide include:
- Phone number
- Profile Photo
- Team specific information (e.g., team name, roster information, position, number, etc.)
- Schedule information (e.g., RSVP status, etc.)
- Event information (e.g., event name, time, location, etc.)
- Device and software information (e.g., operating system, type of device, software information, etc.)
For parents and guardians of players under the age of 13 years whose club is using QuickClub, it is your choice whether or not to share their information.
Club Managers and members may also have the need to make payments using QuickClub. If you choose to do so, we use third party payment card processing companies to process the payments associated with our websites and web services. These parties keep your credit card and payment information, and do not share it with QuickClub. QuickClub does not retain your payment information in any way or form.
As a club manager, you have the option to create a fundraiser for your club or create payment requests to collect funds from other members of your club. With these payment types we may ask for a valid checking account number and routing number.
When a fundraiser is created, non-QuickClub members have the ability to donate funds to the QuickClub fundraiser website. When doing so, we may ask those donors for sensitive information such as credit card information. This information is not stored in any way or form by QuickClub, but rather handled by the third party credit card processor.
Use of your information
The information that you provide to us is used primarily to provide the web services that are needed in order to manage you clubs, groups, and teams. We may also use this information to help you troubleshoot issues, you may experience, resolve an issue, or a dispute when you reach out to us. We may also use your information in other disputes from other users associated with you in your clubs, groups, and teams to comply with the applicable law and/or legal process.
Your club, team, or group managers have the ability to share information about you to the clubs. Be sure to communicate with that person to ensure that no information is shared without your consent.
It is important to note that no one has access to your credit card information and that all credit card information is handled safely and securely by our third party credit card processor.
Monitoring user activity
Managing your information
Registered users have the ability to log in and review, update, change, or delete your personal information. You can do this both in the app on a mobile device, or on your desktop browser. Please contact us at firstname.lastname@example.org for questions or concerns on how to do so.
Managers and club members have the ability to share photos, videos, and other information about the club with QuickClub. If you have issues or concerns, contact your club manager, or contact us at email@example.com.
We may reach out to you through email and in some cases by phone at various times for things such as newsletters, transactions, customer service responses, and updates. You can always opt out by selecting the ‘Unsubscribe’ button found at the bottom of our emails. Customer service and administrative messages do not have this function, as they are necessary for you to see.
If and when you choose to invite others to use the services provided by QuickClub, we may ask you to provide their names, email addresses, and in some cases phone numbers. They will be notified by a single email that you have chosen to invite them. If they would like their name removed from our list of invitees, have them contact QuickClub directly at firstname.lastname@example.org.
How we share your information
Your personal information will not be sold, rented, or leased to anyone by QuickClub. Your information is used and shared solely in the following ways:
- QuickClub uses various third-party applications to operate and generate reports. Each of the third-party tools we use are secure and necessary to provide the QuickClub services offered to you.
- When required by law to assist in legal processes requested by law enforcement, and or a necessary third party.
- In the situation of a business transfer. This could include: and acquisition, a merger, or combination or sale of all assets associated with QuickClub. If a business transfer occurs, you information will be transferred as well. You will receive prior notice in the situation that this occurs.
In order to ensure that our advertising and marketing is working effectively, we use third-parties to measure efficiency. The ads you see can sometimes be targeted directly toward you based on personal information collected on our website and other third-party websites on the internet.
We may access non-personal information from third-parties to improve the service that QuickClub offers. Specifically your location determined from the IP address that your devices are accessing the internet from.
QuickClub does not collect information about children under the age of 13. As written in the QuickClub Terms of Service, no user under the age of 13 is permitted to use QuickClub. When teams include members under the age of 13, it is the parent or guardian’s responsibility to manage their child’s information, and authorizing others in the clubs to do so.
Security and retention
Your personal information security is one of our top priorities. Based off the precautions we took in the development of the QuickClub application, we are confident that all of your information is safe and secure.
QuickClub uses Secure Sockets Layer or SSL to secure and encrypt the data that you enter into the application. SSL is the standard technology for secure internet encryption. It does this by checking your IP address and verifying that the server you are connected to is actually the correct server that it claims to be. This not only encrypts information about that you have entered into QuickClub, but it also encrypts messages that you send between members of your clubs. Payment information such as checking account information, credit cards and debit cards are also encrypted using this technology to ensure that your money is always stored by our third-party processors in the safest manner possible.
It is important to note that no method of electronic data transmission is 100% secure. That being said, there is no guarantee that we can secure your data transmission with absolute certainty.
Your information stays stored in our databases as long as it is relevant to the products and services we provide and/or until they are deleted by you or a manager of your club. We may retain information provided to QuickClub for the purposes of assisting in law enforcement, keeping payment transaction records, resolving disputes, troubleshooting user issues and concerns, assisting in investigations, and to enforce the terms defined in the QuickClub Terms of Service.
California privacy rights
S.B. 27, California Civil Code Section 1798.83, allows users who have provided personal information to us to request information about our disclosures of personal information to certain types of third parties. To request that information, please contact us at QuickClub, 1333 W McDermott Dr, Suite 130, Allen, TX 75013, USA.
S.B. 568, titled “Privacy Rights for California Minors in the Digital World” allows California minors a right to delete content that they posted to a website, social media profile, or online service while under the age of 18. To request removal of any such content, please contact us at email@example.com.